Management

FAQs

Is there a screening process to attract quality guests?

Yes, guests are screened before they are able to book.

 

Is there a security deposit in case something should occur?

We not only collect a guest security deposit, Airbnb also provides excellent liability insurance for each home. And all vendors who enter your home are licensed and insured.

 

Are we able to set parameters on who and how long people can stay?

Yes, we can decide if you want pets, infants or children under age 12 in your home. We can also set minimum and maximum lengths of stay. I personally will not allow single night rentals.

 

How is a home stocked?

We stock the property with bottles of refillable shampoo, body wash, hand soap, dish soap, laundry and dish detergent. We also stock the property with, cleaning spray, large and small trash bags, new dish sponges for each new reservation, toilet paper and paper towels. If your home needs new towels, sheets or other items, we will let you know to confirm the purchase.

Who determines the rental rates?

We will do this together. We can change the nightly rate at any time to reflect appropriate rates for seasons, holidays and weekends.

 

What do we do about Lockboxes?

We provide and install a keypad. This way we can change the code at any time and do not need to worry about the lockbox jamming or someone losing a key.

 

How fast can we get a home ready for short term rental?

Once a home is fully furnished and all equipment functional, allow 10 days to get the property online.

 

What is the cancellation policy?

Airbnb offers several levels of cancellation options. We comply with the most strict option which allows a full refund within 48 hours of cancellation.

928.821.6411

Phone number

Sarazona.host

2370 W. Hwy 89A Ste. 11 #153 Sedona AZ 86336

Email address

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